1. Introduction

Welcome to Mighty You Stories ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (hashed), and authentication tokens
• Child Information: Names and optional gender information for story personalization
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Tonie Account Information: Creative Tonie account credentials (stored securely for story uploads)
• Communication Data: Information you provide when contacting us or using our support features

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, features used, and interaction patterns
• Device Information: Browser type, device type, operating system, and IP address
• Cookies and Tracking: We use cookies to maintain your session and improve your experience

3. How We Use Your Information

We use the information we collect to:

• Create and personalize stories with your child's name
• Process payments and manage your orders
• Upload personalized stories to your Creative Tonie device
• Send you transactional emails (order confirmations, story links, etc.)
• Send SMS notifications when requested
• Improve our services and user experience
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business:
  • Stripe (payment processing)
  • ElevenLabs (voice generation)
  • Tonie API (story uploads to Creative Tonie devices)
  • Mailjet (email delivery)
  • Twilio (SMS delivery, when used)
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

5. Children's Privacy

We take children's privacy seriously. Our service is designed for parents and guardians to create personalized stories for children. We collect minimal information about children (names and optional gender) solely for story personalization purposes.

We do not knowingly collect personal information directly from children under 13. All child information is provided by parents or guardians. If you believe we have inadvertently collected information from a child, please contact us immediately.

Parents and guardians can review, update, or delete their child's information at any time through their account settings or by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security measures include:

• Encryption of sensitive data in transit and at rest
• Secure password hashing
• Regular security assessments
• Limited access to personal information on a need-to-know basis

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications (transactional emails may still be sent)
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@mightyyoustories.com
Website: www.mightyyoustories.com